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Planning Your Class Visit

Booking a Class Trip

  1. Choose your program, a preferred date/time and an alternate date/time.
  2. Decide if you will need a lunchroom during your visit.
  3. Submit the reservation form online, OR call THEMUSEUM at: (519) 749 9387, ext 256, OR email
  4. Your trip must be confirmed at least 2 weeks prior to your visit date.
  5. A class confirmation email will be sent to you. 

Please have the following information ready when you call:

  • Number of participants, grade level
  • Preferred and alternate dates and times
  • Program choice
  • Name, complete mailing address, telephone, email and fax numbers of group leader
  • If you will need to be invoiced

A class trip confirmation will be sent to you.

Methods of Payment

Please confirm your method of payment in advance. Payments can be made the day of your trip via cheque -- payable to THEMUSEUM -- debit, Visa, or Mastercard. You may also choose to be invoiced for your trip. Invoices are made the day of your visit and can be picked up as you leave. Invoices are to be paid within two weeks of your visit.

Book your visit!



Program Options

Educational Program

Interpreter-lead, interactive experiences that include hands on materials, small group interactivity, props and guided tours.

Prices are as follows:

  • Guided Educational Program: $7.00 per student
  • Two Guided Educational Programs: $10.00 per student
  • Teachers with valid O.C.T. card: FREE
  • Adult Supervisors within Ratio: FREE
  • Additional Adult Supervisors: $7.52+HST each

* Rates may not include special exhibitions and/or special program offerings 

Self-Guided Visit

Reserved time, enabling you to lead your class in selected exhibit learning experiences. An interpreter will be available to greet your group.

Prices are as follows:

  • Self Guided Tour: $5.50 per student
  • Teachers with valid O.C.T. card: FREE
  • Adult Supervisors within Ratio: FREE
  • Additional Adult Supervisors: $7.52+HST each

* Rates may not include special exhibitions and/or special program offerings 

Confirming Your Visit

Your visit is not confirmed until you have received your Trip Confirmation Email – please reply to that email to confirm you have received the confirmation.  If you have not received a class trip confirmation email, please call 519 749 9387 ext. 256 or email

Cancellation Policy and Booking Changes

There is no charge for schools that cancel due to inclement weather. A $60 fee is charged for groups that cancel and do not provide THEMUSEUM with a minimum of 2 weeks notice. No cancellation charges will be applied if you rebook your visit within one month of the cancellation date. 

Adult Supervision

THEMUSEUM requires specific ratios for adult supervision to ensure the safety and protection of all children.

Between JK to Grade 1, there must be a 1:5 ratio.

Between Grade 2 and Grade 8, there must be a 1:8 ratio.

Between Grade 9 and Grade 12, there is a suggested 1:12 ratio.

For programs in The Underground Studio, there is a recommended 1:5 ratio. For Against The Grain (Woodworking), there is a recommended 1:4 ratio for safety.

For adults attending the field trip that exceed the adult supervision ratio requirements, a cost of $7.52+HST each will be added. All additional adults must pay with the school – individual payments will not be processed. Due to space restrictions, not all additional adult supervisors may be able to attend the scheduled programs.

Adult Supervisors are required to:

•    remain with their assigned students at all times
•    be responsible for the behaviour and discipline of their students at all times

THEMUSEUM is an extension of your classroom and as such, classroom rules of conduct are in effect throughout the duration of your visit. For the safety and enjoyment of your class and our visitors, all students must be closely supervised at all times while in THEMUSEUM. Rowdy, disruptive behaviour will not be tolerated and if a group becomes disorderly during a program or while touring the exhibits, the group may be asked to leave without a refund.

All teachers and adult supervisors will help staff ensure that the following rules are followed by all students during their visit:

  • Have fun!
  • Students must stay within their designated groups and within sight of adult supervisors at all times
  • Running is not permitted while exploring the floors
  • Students must ask/tell their teachers or adult supervisors before using the washrooms 
  • In the case of an emergency, such as a fire alarm, exit protocols as explained by staff will be followed
  • Free time is a self-guided exploration of exhibitions for students with adult supervisors/teachers and does not include daily programming including StarLab Presentations (unless booked in advance and paid for), Creation Station and Science + Me

More Details


THEMUSEUM is fully accessible by ramp and elevator. Bathrooms have accessible facilities.

Drop off/Pick up

THEMUSEUM has a bus loading zone in front of the main entrance on King Street. 

Gift Shop

We encourage you and your students to visit THEMUSEUM's gift shop during your school visit. With educational program themed items starting from as low as $1.00, we are sure you'll find something you love to remember your visit!

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